Ooooops! One of our Members just moved and accidentally took the CenturyLink modem, cables, box, power brick, password sheet, etc. … the whole schlemiel!
And that’s an OUCH!
An ouch to the tune of $150 gear replacement plus a $150 CL service call.
Please remember that the CL gear is part of our ongoing contract. When you sell and move, the new owner “inherits” the equipment and assumes one of our contracted 44 HOA Internet lines.
We’ve done well with the first several houses that have flipped but this time signaled we all could use a reminder.
So if and when you move, please save yourself $300 by remembering to leave the CL modem plugged in, with the box and all accessories (including the setup and password sheets) sitting next to it.
You are also responsible for returning the modem back to its original Admin Username and Admin Password (if you have changed them).
And if you haven’t changed anything, but are contemplating it, please don’t as (1) the modem already has factory-set unique identifiers that are provided and very secure and (2) it causes great angst for your friendly neighborhood webslinger (that’s me!).
Internet Committee Chair and Webmaster